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Quality of IT service delivery — Analysis and framework for human error prevention
L. Shwartz, D. Rosu, D. Loewenstern, M. J. Buco, S. Guo, Rafael Coelho Lavrado, M. Gupta, P. De, V. Madduri, J. K. Singh
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
8
Scopus
citations