Comparative review and analysis of organizational (In)Effciency indicators in Qatar

Organization effciency is a pivotal paradigm for an organization's profitability in short-term cycles and long-term sustainability as a responsible stakeholder of a society. Measurement of organizational effciency primarily depends on tracking the performance of the organization based on key performance indicators established commonly and differently by sectors. Literature on measuring organizational effciency is limited in quantity and qualitatively poor, specifically on organizations operating in the Middle East and the Arabian Gulf where specific culture and traditions take precedence. This paper brings about a comparative review on organizational effciency models, measurements, and indicators based on international best practices and conduct a comparative analysis from the Qatari organizational context. The methodology involved in measuring and benchmarking organizational sustainability identify the "as is" state of organizational sustainability and effciency in the organization. Identifying the best sustainability practices across peer organizations and equipping organizations with the appropriate tools and skills to implement the identified best practices to fill the effciency gap is essential. Defining and benchmarking indicators with peer organizations help the management to understand the "as is" state of the organization and is the impetus for the advancement of short-and long-term sustainability goals. The key performance indicators and focal themes for air transport, electricity-public utility, oil and gas, retail banking, and steel manufacturing are compared and identified.